Contact Arkina Support

Get expert assistance for all your marketplace needs, from personal shopping to Video Prime support. Our dedicated team is here to help.

🕘 24/7 Support Available

🌍 Multi-Language Support

✅ 95% Satisfaction Rate

🗂 Select Inquiry Categories

Choose all categories that apply to your inquiry. This helps us route your message to the right team.

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General Inquiries

Basic questions about Arkina marketplace

Response: 24 hours

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Order Support

Order tracking, shipping, returns, and modifications

Response: 12 hours

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Product Inquiries

Product details, custom orders, and artisan information

Response: 24 hours

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Personal Shopping Services

Premium

Curated shopping assistance and cultural consultation

Response: 48 hours

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Arkina Video Prime

New

Streaming service, documentaries, and live workshops

Response: 6–24 hours

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Artisan Support

Seller assistance and business development

Response: 24 hours

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Technical Support

Website, app, and payment technical issues

Response: 6 hours

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Business Partnerships

Wholesale, collaborations, and media inquiries

Response: 72 hours

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Cultural & Educational

New

Workshops, heritage programs, and authenticity

Response: 48 hours

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Feedback & Suggestions

Platform improvements and community input

Response: 48 hours

Contact Information

Full Name

Email Address

Phone Number

Priority Level

We aim to respond per the SLA of your selected category.

Subject

Message

Attachments

Attach screenshots or documents. Links will be added to your message.

By submitting, you agree we can contact you about this request.

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Phone Support

Speak directly with our support team

+44 20 7123 4567

Mon–Fri: 9AM–6PM GMT

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Email Support

Send us an email anytime

support@arkina.com

Response within 24 hours

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Live Chat

Get instant help with live chat

Start Chat

Available 24/7